Tango

By combining Zendesk Support and Upwork, Tango saved as much as 70% on support costs and reduced FRT by 67%....

Foodpanda

Foodpanda sees the highest satisfaction ratings from live chat—which they provide online and embedded in their app....

Discord

Discord + Zendesk: Using deflection, automation, and AI to scale support globally....

Minor Hotels

With Zendesk, Minor Hotels improved its resolution time by 55% and first response time by 40%. As a result, its CSAT as soared to nearly 97%. ...