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Zendesk Products Used 3 Support Hours 365/24/7 Agents 18 AverageRead More -
Customer Since 2016 Self-Service Ticket Deflection 40% Reduction in Avg.Read More -
Tickets per Month 15,000+ Total Brands on Zendesk 8 OverallRead More -
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Use Case Internal Number of Students 12,000+ Number of AgentsRead More -
Use Case Internal Department Staff 400 Yearly Impatients 34,000 WebsiteRead More -
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Customers/Year 11 Million Number of Full Time Agents 7 EmployeesRead More -
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Agents 500+ Annual Tickets 3+ Million Active Monthly Players 100+Read More -
Support/Chat Agents 60/31 Improvement in Full Resolution Time 55% DecreaseRead More
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